Kiosk
KFC Dominica is enhancing our guest experience through kiosks, giving customers the opportunity to customize their orders independently. Here are a few Kiosk Quick Facts to start you on your krunchy journey!
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What is the self-service kiosk?
The self-service kiosk is a digital ordering terminal that allows guests to place and customize their orders independently. It’s designed to streamline service, reduce wait times, and provide a more personalized ordering experience.
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Why is KFC introducing kiosks?
Kiosks support our commitment to operational efficiency and guest satisfaction by:
- Minimizing front-counter congestion
- Enabling faster, more accurate orders
- Empowering guests with full control over their meal choices
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How does the ordering process work?
- The guest taps the screen to begin
- They select and customize items
- Customers print their order slip and proceed to the front counter to pay
- Payment can be made via cash or card.
Once the receipt is printed guests may wait for their order name to be called at the pick-up counter.
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What payment methods are accepted at the kiosk?
Our kiosks, currently, do not accept payment directly. All payments must be made at the front counter with a team member.
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Can guests customize their orders at the kiosk?
Absolutely. Kiosks support full customization—add-ons, and modifications are easily accessible in a user-friendly format.